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1. If you have previously submitted emailed requests to HHS-ACF, we may already have an account set up for you. If a profile already exists with the email address, you will be prompted to retrieve a temporary password. The password will be emailed to the address on file.

2. After you click submit, please check your email. You will received two emails: One with your user name and another with your password. It could take several minutes for the email to be delivered.  Be sure to check your spam or junk folder if you do not receive the email notification within 15 minutes.

3.  Once logged in to your profile, be sure to change your temporary password.

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